A well-known CISO customer was recently telling me about his experience with implementing new security solutions. His consistent feeling? Dread – the security alerts and things that can suddenly break in the beginning can be overwhelming. “Everything goes red,” he said, referring to the immediate influx of red alerts and false positives that seem to accompany each new security deployment.
With Silicon Valley continuing to lead the nation in VC funding (source: Bloomberg), expectations are clear: invest that funding and deliver, deliver, and deliver some more for your customers (and investors, employees, partners and stakeholders).
Cyber security is a complex animal that requires many disciplines and a diverse toolkit. Typically, resources are limited, and incident response and security staff are overloaded with noise, irrelevant alerts and incomplete static information. With so many diverse systems its difficult to utilize them in a coordinated and timely way.
At the recent Gartner Security & Risk Management Summit, analysts presented their findings on the top technologies for information security and their implications for security organizations in 2018. At the event Neil MacDonald highlighted Top 10 Security Projects for Security and Risk Management Organizations. He continues by emphasizing that these are projects with real supporting technologies that CISOs should be exploring.
Last week I had the opportunity to speak with several CISOs about what they are doing to deal with cyberattacks, breaches and internal threats. A consistent theme I heard is that detection only solutions aren't enough. They need more practical approaches to rapidly respond to anomalous behavior and they need to reduce burden on analysts. Working smarter not harder. This is one of the great benefits of real-time threat prevention based on identity, behavior and risk. It can removes work from analyst via adaptive response and automated resolution of false positives. One customer recently told me that within just a couple months, automated response has helped them improve their efficiency by 30-40%. That’s a lot of time that can focused on more critical security tasks.
Protecting privileged accounts and actively responding to any potential compromises has become a critical initiative for many CISOs. Stolen credentials are at the heart of most all modern attacks and breaches. Attackers can easily obtain credentials via phishing attacks, brute force, keyloggers, pass-the-hash techniques, or using a database of previously stolen credentials. And once an account is compromised, the attacker can see and do anything that is allowed for that user or account.
If your organization handles credit cards, you are no doubt familiar with Payment Card Industry Data Security Standard (PCI DSS) compliance. PCI DSS is a set of requirements and procedures that have been established in order to strengthen security of cardholder transactions and data in order to reduce fraud. PCI DSS controls have been implemented for many years but as hackers have advanced their efforts, new requirements continue to emerge with updates to existing controls and reporting.
I’ve heard it many times from customers: “IT Security needs to be transparent to users in order to be successful.” Unfortunately, we are now in a digital age where things have dramatically changed and research has shown over and over that credential compromise is the top way that hackers breach an organization.
Human nature motivates us to enhance productivity, make things easy, find workarounds and to crave information that is being kept from us. How do these motivations change the way people work? Do their actions put their company at risk? Do IT Security teams need to understand basic psychology to protect their organizations?
Hmm, I thought I remembered my password. As I tried to log into my account with a large retailer known for their athletic wear, I click the forgot password link. I enter my email address.